Privacy Policy

This policy explains what information we collect when you use Organified, why we collect it, and what we do with it. We try to keep this short and plain — if anything is unclear, message us on WhatsApp at +91 88822 01313.

What we collect

• Account info: name, email, and password hash when you register.
• Order info: shipping address, phone number, and order contents.
• Payment info: we do not store card or UPI details. Razorpay (when live) handles them per their own policy. For COD, no payment data is stored.
• Communication: messages you send us via WhatsApp, email, or the contact form.
• Technical data: IP address, browser, and pages visited — used for site reliability and abuse prevention.

How we use it

• To process and ship your orders.
• To send order confirmations, shipping notifications, and reply to your queries.
• To prevent fraud and abuse.
• If you opt in, to send occasional product updates and seasonal offers — you can unsubscribe at any time.

Who we share it with

We share the minimum required data with: courier partners (to deliver your order), payment gateways (Razorpay, when live), and email delivery services (Resend, for transactional emails). We do not sell or rent your data to anyone.

How long we keep it

Account and order records are retained as long as your account is active, plus the period required by Indian tax and accounting laws. You can request deletion of your account at any time — message us on WhatsApp or email hello@organified.com.

Cookies

We use cookies for sign-in sessions and your shopping cart. We don’t use third-party advertising cookies. You can clear cookies in your browser at any time, but you’ll need to sign in again.

Your rights

You can ask us to: show you the data we hold on you, correct anything that’s wrong, or delete your account. We’ll respond within 30 days. Contact us via the channels below.

Changes to this policy

If we change this policy in a material way, we’ll update the date at the top and, where appropriate, notify you by email.

Contact

WhatsApp: +91 88822 01313 · Email: hello@organified.com

See also: Terms of Service · Shipping · Returns & Refunds